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In Tolk, every project belongs to a customer: your organization. You only see the customers in which you have a role in a project.

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The active customer

You always work in one active customer: the home page and Usage show that customer. Switch with the customer switcher in the navigation bar. If you open a project of another customer you are allowed to see, through a link or the search, that customer becomes active automatically. If you switch customer on a project page, you go to the new customer’s project overview.

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Customer settings

A manager keeps the settings of the active customer up to date. Open the user menu (your avatar, top right) and choose Settings (Instellingen), or choose Customer settings (Klantinstellingen) at the bottom of the customer switcher. Both are there for users who are a Manager in at least one project of the active customer. Developers and translators do not see them. The settings have three sections.

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General

The first page (Instellingen). Here you change:
  • the name of the customer;
  • the contact person and their email address;
  • the logo: PNG, JPG or WebP, at most 1 MB and 32 to 2048 pixels. It appears in the customer switcher and the search.
Click Save changes (Wijzigingen opslaan).

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Plan

The customer’s plan with its limits and what is in use, read-only. See Plan and usage. To change the plan, contact Every Day, your Tolk contact.

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AI

  • Allow AI translation (AI-vertaling toestaan): whether the customer’s projects may use AI translation at all. Each project also has its own switch in its settings.
  • Style instruction (Stijlinstructie): the tone of voice, formal or informal address and audience that the AI follows for all projects of the customer.
  • This month’s AI budget and the costs per month and per project, read-only. The budget comes with the plan; to change it, contact Every Day.
Click Save changes (Wijzigingen opslaan).